Data Network Engineer (UNIX, Cisco, Network Engineer, Microsoft)

Cable&Wireless; Worldwide are currently recruting for a Data Network Engineer (UNIX, Cisco, Network Engineer, Microsoft) .

TITLE : DATACENTRE/NETWORK ENGINEER (UNIX, Cisco, Network Engineer, Microsoft) (SCOTLAND)

WHAT ARE WE ALL ABOUT?
Cable&Wireless; Worldwide has a history stretching back more than 100 years. Throughout this time we’ve constantly evolved, adapting to the needs of a changing communications marketplace.

Today, we’re one of the best performing telecom companies in the world and a market leader in the delivery of business critical communications. We work with some of the largest users of telecoms including; Tesco, National Grid, AT&T;, Aviva, Morrisons, Centrica and the UK Government.

Our promise is to create a new way for our customers - a way focused on engaging with them differently, delivering brilliant service and brilliant value and a way that helps them achieve their business aims.

We recognise that the only way we can build on our success and deliver on our promise to ourcustomers is through talented people - they're our most important investment and our key point of differentiation - and we treat them as such!

Overall Data Network Engineer (UNIX, Cisco, Network Engineer, Microsoft) role purpose
Network and local touch Infrastructure Support for the Scotland area.

Key accountabilities
• Provide support for network and server hardware related faults.
• On-site support for IT infrastructure devices eg UNIX, Wintel
• Progress physical server fault correction to agreed service levels, coordinating with and accompanying hardware 3rd line contractors (eg MVM engineer) during break/fix
activities.
• Assist remote support personnel with fault diagnostics, using local consoles (under
supervision if necessary) from offshore support or onshore IT SME teams.
• Manage and maintain Communications and Computer rooms within area supported.
• Install new network and infrastructure hardware and modification of any existing
network infrastructure
• Carry out hardware and operating system changes as requested by Infrastructure SME’s.
• Manage and allocate computer room floor and rack space resources (in consultation
with IT SME’s)
• Ability to communicate effectively with all levels of technology users

Working relationships and interfaces
Internal Support Teams
External Support Teams
IT Service Desk
IT Service Management
IT Infrastructure Design & Delivery Teams
Project Management
3rd Party Vendors

Technical competencies

Essential
• A minimum of 2 years experience in a support environment, ideally some of which
has been in a computer comms environment
• Be familiar with Cisco products
• Be familiar with Microsoft products
• Good knowledge of local area network architecture
• Good knowledge of infrastructure requirements and components of local areanetworks
• Considerable knowledge of local area networks protocols and diagnostic tools
• Working knowledge of UNIX and Windows operating systems eg Solaris, Windows2000, Windows 2003

Desirable

• Knowledge of SUN Enterprise, HP ProLiant hardware ranges
• Familiarity with products such as HP Open-view and Cisco Works
• Understand the issues involved in administering and maintaining corporate
infrastructure including network connectivity, wireless access etc
• Good knowledge of network operating systems

Qualifications
• IT and/or Telecoms experience of 5 yrs minimum, Server OS, Voice & Data (LLU,
Switches) and IT system interfaces
Reporting line: IT Infrastructure Operations Manager
To apply for this Data Network Engineer (UNIX, Cisco, Network Engineer, Microsoft) role please click on the apply button.